All returns must have prior written Return Material Authorization (RMA). If you are outside the continental United States and purchased from an authorized Turner Designs distributor, please contact that distributor - view distributor list here. If you purchased directly from Turner Designs please complete the form below.

Items marked with an (*) are required fields. A representative will contact you within 1-2 business days.

Please do not return an item to us without prior verbal or written authorization. Returns requested within 45 days of receipt of product will be subject to a 20% restocking fee, plus customization fee, if appliable.  Returns requested after 45 days and before 90 days of receipt of product will be subject to a 30% restocking fee, plus customization fee, if appliable. No Returns after 90 days will be accepted. RMAs are not issued for consumables.

First Name: * 

Last Name:* 

Company Name / Institution* 

E-mail: * 

Telephone* 

Address
Address (line 1)* 

Address (line 2) 

City* 

State / Province* 

Postal Code* 

Country* 

Product* 

Serial Number (instrument only) 

Describe why you are requesting return authorization* 

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